FAQ

Booking a tour or transportation service with us is easy. You can reserve online through our website, where you’ll find a booking form. You can also contact us by phone or email to secure your reservation. If you’re already in Punta Cana, feel free to visit our office for assistance in person. We recommend booking in advance, especially for popular excursions.

Yes, all of our tours are guided by experienced professionals who are fluent in both Spanish and English. We aim to provide an exceptional experience for all our guests, regardless of language, so you can enjoy your time in Punta Cana without any communication barriers.

Arlet Travel offers a variety of excursions designed to showcase the best of Punta Cana, including:

Saona Island Excursion: Spend a day on one of the most beautiful islands in the Caribbean.
Snorkeling in Bávaro Lagoon: Discover vibrant marine life in crystal-clear waters.
Buggy or ATV Adventure Tour: Explore the scenic countryside and natural landscapes around Punta Cana.
Ecological Park Visits: Enjoy nature walks, waterfalls, and exciting activities at parks like Scape Park.
These are just a few options—we offer something for every interest and age group.

Our transportation service for excursions includes pick-up and drop-off at your hotel or accommodation in Punta Cana. Depending on the tour, transportation can be private or in a group setting. The service also includes travel insurance, bottled water, and in some cases, a traditional Dominican lunch. Specific details will be provided when you book your excursion.

To make the most of your excursion, we recommend bringing:

Comfortable clothing suitable for tropical weather (light clothes, swimwear if necessary).
Sunscreen and a hat or cap to protect yourself from the sun.
A towel (for beach or water activities).
A camera or phone to capture your memorable moments.
Cash for tips, souvenirs, or any extra activities.
An ID (passport or national ID) for security purposes.